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Server

Reports to: Restaurant Manager

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.

Duties & Responsibilities:

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.

  • Inform guests of specials and menu changes.

  • Make recommendations you genuinely feel your guests will enjoy.

  • Answer questions about our food, beverages and other restaurant functions and services.

  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.

  • Deliver food and beverages from kitchen and bar to guests in a timely matter.

  • Perform side work at the start and end of each shift as required by service station assignment.

  • Maintain clean service areas.

  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

  • Be ready and willing to assist fellow servers as situations arise.

  • Be ready and willing to assist busperson with clearing and resetting tables.

  • Thank guests for their visit and invite them to return.

  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications:

  • Be able to communicate and understand the predominant language(s) of our guests.

  • Must have a basic knowledge of dining room and service procedures and functions.

  • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

  • Be able to work in a standing position for long periods of time (up to 5 hours).

  • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.